This policy explains how LUNALINK ("the Company") collects, uses, and
protects personal information in connection with purchases made on this site
and account/entitlement management for LUNALINK apps. It complements, and does
not replace, the privacy policy published within each individual app.
1. Information we collect
Purchase data: when you buy through our web checkout,
Paddle.com (our payment processor and Merchant of Record) collects your
name, email, billing address, and payment details directly. We receive from
Paddle only the minimum data needed to grant your purchase (email, order ID,
product purchased, subscription status) — we do not receive or store your
card details.
Entitlement data: to verify and grant purchased
features, we store a purchase/subscription identifier and its status
(active, expired, refunded) linked to your app account or device.
Support correspondence: if you contact us, we keep the
content of that correspondence to respond and for record-keeping.
2. Purpose of use
We use this information to grant and maintain the digital features you
purchased, process refunds and cancellations, respond to support requests,
and comply with legal and tax obligations.
3. Sharing with third parties
We do not sell personal information. We share the minimum necessary data
with:
Paddle.com Market Limited — payment processing, tax
handling, and buyer support for web purchases (Paddle acts as Merchant of
Record and is independently responsible for the data it processes).
Apple Inc. / Google LLC — for purchases made through
the App Store or Google Play.
Cloudflare, Inc. — website and application hosting
infrastructure.
We disclose information beyond this only where required by law or upon a
lawful request from an investigative authority.
4. Retention
Purchase and entitlement records are retained for as long as needed to
provide the purchased feature and to satisfy tax and accounting retention
requirements under Korean law, after which they are deleted.
5. Your rights
You may request access to, correction of, or deletion of your personal
information by contacting support@lunalink.co.kr.
You may also contact the Personal Information Dispute Mediation Committee
(kopico.go.kr, 1833-6972) or the KISA Privacy Complaint Center
(privacy.kisa.or.kr, 118).
6. Security
All traffic to this site is encrypted in transit (HTTPS/TLS). We never see
or store full card numbers — those are handled entirely by Paddle, Apple, or
Google.
7. Chief Privacy Officer
Younghwa Park (박영화) · +82-10-4831-9151 · hello@lunalink.co.kr